Frequently Asked Questions
For any additional questions, please contact us by email at browngirlstrippin@gmail.com.
HOW ARE CANCELLATIONS & REFUNDS HANDLED?
The Traveler may cancel her participation in events hosted by Brown Girls Trippin at any time, but please be aware of the complete Cancellation & Refund Policy. ALL payments are non-refundable, including deposit fees as well as installment payments. UNLESS you purchased travel insurance. Need insurance? send us an email: browngirlstrippin@gmail.com
WHY IS MY PAYMENT NONREFUNDABLE?
Our vendor(s) require upfront payments that we must adhere to. When we offer a package to the Traveler we have to ensure, through good-faith payments, that you will attend the event. This is the only way we are able to provide the best experiences possible.
SHOULD I PURCHASE TRAVEL INSURANCE?
We completely understand that unforeseen situations may present themselves to our Travelers. For those circumstances, we recommend that you purchase Travel Insurance prior to your trip to cover your assets in the event you are unable to participate.
CAN I TRANSFER MY TRIP TO SOMEONE ELSE?
Brown Girls Trippin does not allow room transfers at this time. However if you purchased travel insurance you may be eligible.
WHAT IF MY PAYMENT IS LATE?
Any payment more than three (7) days past due, may incur a late payment fee of $50.00 and may be subject to cancellation. If this occurs the terms of Cancellation and Refund Policy will apply.
HOW ABOUT ROOMMATE CANCELLATIONS?
If you purchase the Double Occupancy package for your travel, please understand you are fully responsible and financially obligated for the reservation in its entirety in the event that your roommate cancels. If available, we will make all best efforts to assist with finding another roommate.